• 凯时官方平台

    Service System

    Service Support
    • Adequate Spare Parts in Multiple regions
    • 7-day Training Services
    •  Regular Quarterly maintenance
    • 15-min Remote Response, 24 hours On-site Maintenance
    • 24/7 Service Hotline
    • Free Replacement of Spare part in Warranty Period
    Delivery Process
    • Project Establishment

      Current situation of a storage center
      Operation procedure
      Infrastructure
      Orders and product information

    • Program Planning

      Design scheme and drawings
      Planning of project procedures
      Planning of software management system
      Budget price of the project

    • Project Implementation & Elaboration

      Sign  a contract
      Determining the scheme and signing after approval 
      Determining technical details in mechanical, electrical, software technology
      Determine  project progress

    • Manufacturing  & System Development

      Manufacturing and assembly of equipment
      Software development test

    • Installation & System Go-live

      Field construction and installation
      Debugging, installing and performing trial runs 
      Joint test with three-dimensional warehouse system

    • Acceptance

      Delivery of Equipment SOP
      Training after delivery 
      Arrangement and handover of equipment operation and maintenance

    • After-sales service

      Provide various spare parts in a long-term and timely manner
      Interview with users regularly
      Provide follow-up service for systems and equipmen 
      Lifetime technical support

    Empower Every Warehouse to Generate More Value
    Contact us to learn more about intensive, efficient, flexible intelligent warehouse solution proposed by ZS Robotics